Privacy Policy

Introduction

The Bluestem Ridge Homeowners Association ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this Privacy Policy carefully. By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, please do not use our website.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Make HOA dues payments
• Submit forms or applications
• Contact us with inquiries
• Sign up for newsletters or communications
• Register properties

This information may include:

• Name, email address, mailing address, and phone number
• Property information and ownership details
• Payment information (processed securely through our payment processor)
• Communications and correspondence with us

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage, including:

• IP address and browser type
• Operating system
• Pages visited and time spent on those pages
• Referring websites
• Browser cookies and similar technologies

How We Use Your Information

We may use the information we collect for various purposes, including:

• Providing and maintaining our website and services
• Processing HOA dues payments
• Communicating with you about news, updates, and events
• Responding to your inquiries and requests
• Managing property records and owner information
• Improving our website and services
• Protecting our rights and properties
• Complying with legal obligations

Disclosure of Your Information

We may disclose your personal information in the following circumstances:

• Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, email delivery, hosting, and website maintenance.
• Legal Requirements: We may disclose your information if required by law or in response to valid legal processes, such as a court order, subpoena, or government investigation.
• Protection of Rights: We may disclose your information when we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, or situations involving potential threats to the safety of any person.
• Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Privacy Choices

You have certain rights regarding your personal information:

• Access and Update: You can access and update your personal information by logging into your account or by contacting us directly.
• Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails or by contacting us.
• Cookies: Most web browsers are set to accept cookies by default. You can choose to set your browser to remove or reject cookies, but this may affect your ability to use some features of our website.

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information from our records.

Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at: